User Guide

Voices on the Square was built by a community for our community. We strive to create tools and resources that can be shared and utilized for the benefit of us all. In the spirit of fostering such an open-source atmosphere, this guide is meant to help members achieve the most out of Voices on the Square. Our collaboratively written user guide will grow to encompass all our capabilities over time. Please feel free to comment on individual pages in order to help us clarify any points and assist other users in understanding how to use our technology. Specific technical support questions regarding your account or community moderation issues should be directed to the contact page.

Comments

another test

shaharazade's picture

I cannot post comments as after I preveiw them they time out . Is it me I really would like to be part of VOTS but today I have tried to post at l;east 6 (brilliant) comments repeatedly and they all time out. hope you can help me. Thanks

shaharazade.

Wow it worked

shaharazade's picture

Now to try it in the posts.

I just tried post

shaharazade's picture

a comment on the Newt dairy again and ithis is what I get at the top of the page

The form has become outdated. Copy any unsaved work in the form below and then reload this page.

 

Reloading does not work. sorry to a pain in the butt but I really would like to be able to use this great site.

Shaharazade, is it only timing out when you preview comments?

Admin's picture

Because it appears you could post them here, and I'm wondering if that's because you didn't use preview.

Also, have you tried logging out and then back in again? Clearing your browser cache? When I've made major updates on the site before, sometimes people's browsers have freaked out a bit until they got all the freshest code loaded.

that hasn't worked yet

Shahryar's picture

we tried clearing the cache, refreshing, then posting and got the same "outdated form" message.

 

She'd ask herself if she could get in, but would it matter if she tried setting up a new account?

another test

shaharazade's picture

sorry, everyone, we'll keep testing until it works. We've cleared the cache, closed Firefox, opened it back up, logged out, logged back in. Will try this without preview.

and one more for good luck

shaharazade's picture

going to wait a minute here and see if there's a time out.

 

ho hum...la dee da...whistle...

 

This is Shahryar, by the way. I'm sort of convinced this will work and then when shaharazade tries it she'll get the same error messages. It's like when you take your car in because you heard a funny noise but then no one can find it so you drive home and it starts up again as you pull into your driveway.

It's probably a dumb question but

traveler's picture

why can't disabled rich-text be the default format for posting comments?

When posting a comment and then making revisions I see that "Disable rich-text" has reappeared. Unless you get it exactly the way you want it on the first draft it takes longer than it should in order write and post a comment.

Is there some reason we need rich-text? Could it possibly be eliminated?

There are no dumb questions ;)

Glinda's picture

Upper right-hand corner click on My Account.
Click Edit.

Scroll down to:

Text formats enabled for rich-text editing
Filtered HTML
Full HTML

Uncheck each box to permanently turn off rich text.